Business Challenge: Due to an increasing complexity of portfolios and systems needed to manage them and increasing customer demand, the company needed to capture information from the market, process it internally and rapidly provide it to customers in the best possible format. The highly manual nature of paper-based processing of corporate actions also created a high risk profile and greatly increased the risk of losing money due to human error.
With the rise in volumes, the company also wanted to establish greater volume sensitivity to increase operational efficiency. The company wanted to achieve greater operational efficiency through consistency in its processing. Replacing many of the manual possesses that dealt with corporate actions was essential but it also wanted to remain flexible to any future market developments. Keep reading