Overview: Quality is key when it comes to storage solutions provider Seagate. As the worldwide leader in the design, manufacture and marketing of hard disk drives for a wide range of consumer and business applications, the quality of its products directly impacts its marketplace position and continued growth.

Challenge: Eliminate Sub-optimization Using Six Sigma and Lean MethodologiesSeagate’s Business Excellence Quality team is a strategic arm of WWQA. The team includes a half dozen Six Sigma “Master Black Belts” (MBBs) who train and mentor other business units, while helping to identify and realize “futures” for business benefits. As experts in Six Sigma and Lean, the team members understand the costs and consequences of “sub-optimization.” Click here to read more…