The context: It was for an international corporation and the development was being done by vendors, not an in-house IT team. The organisation was highly bureaucratic and had detailed software development and project management processes. The project has a budget of more than $1 million and it involved a major BPR effort supported by a new website for external agents who do work for the business.
The method: My smal team of analysts worked closely with the manager responsible for the business process and got to understand his business intimately. After several weeks I drafted a one page hybrid use-case/data flow diagram, dummied up an example web page in excel (yep – excel), and provided a list of dot-point non-functional specs. It was all bundled into one six page PowerPoint document…
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