A Case Study on Personnel and Payroll Records and Information Systems in Tanzania:
Evidence-Based Governance in the Electronic Age is a three-year project delivered in partnership between the World Bank and the International Records Management Trust. It involves coordinating a global network of institutions and organisations to facilitate the modernisation of information and records systems. Records, and the information they contain, are a valuable asset that must be managed and protected. Records provide the essential evidence that a particular action or transaction took place or that a particular decision was made. Records support allbusiness functions and are critical to the assessing of policies and programmes, and to analysing individual and organisational performance.

Executive Summary: A Civil Service Reform Program (CSRP) aimed at achieving a smaller, affordable, well-compensated, efficient and effective civil service was launched in 1991. This initiative was followed by a second phase of reforms, the Public Service Reform Program (PSRP) in 2002. The PSRP includes a management information system component that aims to sustain the establishment and payroll controls already in place and to provide relevant, complete, accurate and timely information to managers and administrators. It is also intended to support the modernisation of information and communication systems in government office and to improve the quality of information..
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