Introduction: KBC is a leading International consulting and technology company specialising in the oil refi ning and petrochemical industries. With over 200 employees and seven offi ces throughout Europe, the United States and Asia, KBC is a truly international organisation. Whilst a rudimentary email-based time recording solution had previously been implemented it was not integrated with other fi nancial systems or able to provide the fl exibility required by an ambitious international organisation. In particular, using the data captured to provide meaningful management information was proving difficult.
Business Challenge: KBC’s primary goal was to control costs and manage the organisation more effectively. As competitive pressure drove prices down, costs remained fi xed and pricing models evolved in response to changing customer demands, it became imperative that the correct systems were in place to ensure project profit ability.KBC also recognised that their management information systems needed to be enhanced in order to provide decisionmaking support to the management team and to give project managers the tools to take responsibility for the profit ability of their projects…
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