Business Need: The Ex-Im Bank had an existing website and decided to purchase a CommonSpot license in order to help them manage their website. In addition to migrating the site, they needed to connect the new CommonSpot site with their Oracle database and integrate their e-newsletter application, Lyris.
Ex-Im Bank contracted a local technology support company with which they had an existing relationship, Washington Technology Group (WTG), to help with the migration and integration process. WTG outsourced the project to a smaller vendor who, part-way through the project, dropped the project and left no documentation or information about the progress..
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[...] The Export-Import Bank of the United States (Eximbank) provides credit assistance to support the sale abroad of U.S. goods and services. Eximbank makes direct loans to buyers and lenders, supplements some of its loans with grants, and guarantees and insures private export loans. Eximbank’s loans, guarantees, and insurance cost the government money because the bank’s fees do not cover all of its expenses, which include losses on loans that go into default and the cost of administering its programs, and because the interest rates that Eximbank charges are lower than the rates it pays to borrow from the Treasury.. [...]