Challenges: EVA Air runs two data centers in Taoyuan County. The primary data center houses more than 400 devices while a redundant data center is located in a nearby building. EVA Air IT personnel need to manage more than 400 additional devices at different locations. These data centers are connected to branch offices in the United States and require 24/7, uninterrupted operation.
The Avocent Solution: The analog KVM switches previously used by EVA Air required IT personnel to stand in front of a rack or use Microsoft® Remote Desktop to control equipment at the various data center locations. For this system to work, it was also necessary for both the operating systems and the network connections to the servers to be operating normally, although “normal function” is not always an option. Additionally, as more equipment was added to the data centers, and the system environment became increasingly complicated, that setup became cumbersome and regularly failed to meet the needs and expectations of the IT management team. Click here to read more…
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