A Case Study about Dealing with poor performance
Overview: This case study was published on 08/11/2011 on the XpertHR website (of which the University subscribes). It is written by Caroline Noblet an employment lawyer with solicitors Squire Sanders Hammonds and deals with poor performance. This looks at a situation in which a manager initially wants to consider dismissing an employee for her poor performance even though the employer has failed to address the poor performance to date.
Insufficient training, poor communication, the employee’s lack of understanding of his or her goals and objectives, lack of feedback, poor quality supervision and/or support, excessive workloads, unrealistic targets and deadlines, poor working relationships and personal problems. Alternatively, poor performance may be the result of genuine inabilityor lack of commitment. If Carol’s poor performance is conduct related, Rest Assured should follow its disciplinary procedure rather than a performance management process.
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