A Case Study on Costing of Information Services:
Executive summary: The study examines ways in which information service (IS) costs can be allocated to the activities of schools within the UK Higher Education Institutions (HEIs). The information services included are library; information technology services (ITS); and archives, special collections and museums. The grouping of these costs, and allocation models for them, are discussed. Models have been developed that suit the profile of research, taught courses and students at Reading University and factors listed that other HEIs should consider when developing their own methodologies.
Understanding the ways that services are used and the nature of the various cost drivers within IS is necessary before deciding on cost allocation models. A full analysis of IS resources and usage will highlight a number of important issues both in relation to cost allocation and to the general management of the service. The need to identify the total University resource devoted to IS, in addition to that which is centrally funded, is recognised.
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