Comerica Handles More in Less Time with RightFax Time is money: As a financial services company, Comerica takes the aphorism literally. Among other services, the company sends hundreds of daily faxes on a strict deadline to verify accounts payable transactions for clients. When Comerica migrated to RightFax e-document delivery.
Challenge: “Being in the banking business, the expression ‘time is money’ is very true,” Glenn Murawski, Information Services Assistant Vice President for Comerica, said. Comerica must meet high communication standards. As examples, Murawski cited high customer expectation and binding Service Level Agreements (SLAs), which include strict time deadlines. Failing to meet these standards can result in lost opportunity and revenue while exceeding them often returns substantial amounts of both. Click here to read more…
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