This is especially so in the case of a hospital. A hospital has little tolérance for either ambiguity or errors since human life is at stake ; it is a human rather than machine system. It is a highly departmentalized, professionalized and specialized organization in which principal workers are professional requiring a great deal of coordination.
Authority is shared, though not equally, by the board of trustées, the doctors, and the administrator. This means that authority does not emnate from a single source and does not flow along a single line of command as it does in most business organizations.Thèse and other characteristics of the hospital as an organization call for much greater coordination through communication, even more so than in a business…
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